Managing Director

Pay: $80,000 - $200,000+ per year (Base Salary + Profit Sharing Component)

Job Description

The Managing Director is the chief revenue driver and operational leader of the local office. This is equal parts sales leader and general manager. You’ll spend a significant portion of your time in the community building referral pipelines, closing new client relationships, and growing revenue, while simultaneously building and leading the team that delivers exceptional care.

You’ll spearhead the launch and long-term success of a new CareCo office, helping us fulfill our mission of elevating the standards of caregiving through industry-leading care delivered by highly skilled and compassionate caregivers.

We’re seeking driven, entrepreneurial individuals who combine a proven track record of selling - whether in home care, healthcare services, staffing, B2B sales, or another relationship-driven industry - AND a strong operational skillset. You're energized by meeting new people and winning them over, but you're equally capable of coming back to the office and managing the details like schedules, compliance, team performance, and the day-to-day operational work that keeps an office running.

Unlike traditional corporate paths where advancement comes with greater restrictions, our model rewards hustle, accountability, and results. By committing to several high-growth years of building and leading a successful office, you lay the foundation for long-term freedom, flexibility, and lasting professional fulfillment.

Core Values

• Character Always: We do the right thing especially when no one is looking.
• Attitude Matters: We lift people up with positivity.
• Reach Mindset: We take initiative to reach the next step, goal, or task.
• Effort Everyday: We work with discipline to bring great effort everyday.
• Collaboration Wins: When one wins, we all win.
• Others first: We seek to serve others before ourselves.

What does success look like?

• A growing, profitable local office built on genuine community relationships - not transactional interactions, but trusted partnerships with referral sources who know you by name.
• Frequent hiring of high-quality caregivers who embody our core values and excel in providing compassionate, reliable care.
• Highly satisfied clients who trust CareCo as their long-term care partner, resulting in strong retention, positive word-of-mouth referrals, and lasting caregiving relationships that span months and years.

What are the major roles & responsibilities?

• Actively prospect, develop, and close referral partnerships with home health agencies, discharge planners, VA case managers, skilled nursing facilities, and community organizations (among others) to build a consistent pipeline of new clients.
• Own the full sales cycle from initial outreach through client conversion, maintaining personal accountability to weekly and monthly activity metrics (calls, visits, meetings, conversions).
• Conduct regular in-person marketing visits and client intake assessments in the community. This is not a desk job.
• Recruit, interview, and onboard caregivers and administrative staff, ensuring the right fit for both company culture and operational needs.
• Create comprehensive care plans and schedules for each client that prioritize their unique needs and offer consistent caregiving relationships.
• Support the scheduling and staffing process to ensure coverage and high-quality care delivery, stepping in as needed to resolve challenges.
• Oversee all aspects of local office operations, including supervision, coaching, and performance management of staff.
• Work closely with CareCo’s Leadership Team to align local operations with company-wide goals, optimize operations, and move the office toward profitability through proactive management and innovative solutions.

Required Qualifications

• Operates with the highest level of integrity in how they lead their team, how they represent the company, and how they show up for clients and their families. Families are trusting us with the people they love most, and that responsibility has to mean something to them. This is the first bullet for a reason.
• Has sold something before and knows how to build a pipeline and close. The industry matters less than the ability.
• Has led people. Not just managed them but actually built a team and held them to a standard.
• Has owned a number. A P&L, a budget, a revenue target, something where the results were on them.
• Writes well, speaks well, and can hold their own in a room with a Discharge Planner at a hospital, a family going through a difficult situation caring for a loved one, or a caregiver who's having a tough week.
• Figures things out. When something breaks or doesn't make sense, they dig in and solve it rather than escalating it or waiting around.
• Is comfortable working in a software platform or navigating a basic spreadsheet. Tech doesn't necessarily need to be a strength, but it shouldn't be a barrier for them.
• Bachelor's degree.

Valued Experience

• Has sold in healthcare, home care, staffing, or something adjacent and gets how referral relationships actually work.
• Already knows people in the local healthcare community like discharge planners, VA case managers, whoever.
• Has built something from zero before. A new office, a new territory, a new market. They know what that early grind feels like.
• Is the person at the networking event who somehow already knows half the room.

Benefits

• Health insurance (100% company-paid for employees)
• Dental insurance
• Vision insurance
• PTO
• Company Vehicle