Program Director (Residential Treatment Center)

Position Title: Program Director

Reports To: Licensed Child Care Administrator (LCCA)

Supervises: Case Managers, Direct Care Staff, Education Liaison, Recreation/Enrichment Facilitator, and other assigned program staff

Purpose: The Program Director is responsible for the overall day-to-day management of residential program services at Epiphany Soul. This role ensures that all program activities align with the treatment model, comply with accreditation standards, and meet the unique needs of youth ages 11–17 who have experienced trafficking, abuse, or exploitation.

Key Responsibilities

• Oversee daily program operations to ensure safe, trauma-informed, and therapeutic care.
• Supervise and support Case Managers, Direct Care Staff, Education Liaison, and Enrichment staff.
• Ensure integration of the evidence-informed Treatment Model into all services.
• Monitor program compliance with accrediting organizations requirements.
• Participate in CQI processes, including data review, outcome analysis, and program improvement activities.
• Collaborate with the Treatment Director to ensure clinical fidelity and integration of therapeutic practices.
• Facilitate staff training, performance evaluations, and professional development.
• Support family engagement, community partnerships, and youth empowerment initiatives.
• Report directly to the LCCA on program performance, safety issues, and staffing needs.

Qualification

• Bachelor’s degree in social work, psychology, education, or related field , or related field (Master's preferred)
• Minimum of three years’ experience in residential care or child welfare, with supervisory responsibilities
• Strong knowledge of trauma-informed care and child welfare best practices.
• Familiarity with Texas Child-Centered Care, HHSC licensing standards, COA, and CARF requirements
• Current or ability to obtain Texas Child-Centered Care (T3C) certification within 90 days of hire
• At least two years of supervisory experience in a treatment setting

Pay depends on experience level

Company DescriptionAt Epiphany Soul, we believe in the power of transformation. Our name reflects our mission: to help young people discover that pivotal “epiphany” moment where hope is restored, healing begins, and a new path forward becomes possible.

An epiphany is that sudden moment of clarity when everything changes—when you see yourself and your future in a completely new light. At Epiphany Soul, we create the conditions for these transformative moments to occur.

We provide specialized residential treatment for adolescent girls who have experienced abuse, neglect, or complex trauma. Guided by a trauma-informed and survivor-centered approach, we create a safe and nurturing environment where each girl can reclaim her voice, recognize her worth, and build the skills to thrive.

Company Description

At Epiphany Soul, we believe in the power of transformation. Our name reflects our mission: to help young people discover that pivotal “epiphany” moment where hope is restored, healing begins, and a new path forward becomes possible.

An epiphany is that sudden moment of clarity when everything changes—when you see yourself and your future in a completely new light. At Epiphany Soul, we create the conditions for these transformative moments to occur.

We provide specialized residential treatment for adolescent girls who have experienced abuse, neglect, or complex trauma. Guided by a trauma-informed and survivor-centered approach, we create a safe and nurturing environment where each girl can reclaim her voice, recognize her worth, and build the skills to thrive.

Experience: 8 years required