Sales Support Representative

Job Title: Inside Sales Representative

Job Location: Waco, TX 76712

Job Type: 06+ months of contract with extension

Salary: $25/hr. on W2 without benefits

Shift: 1st shift 8am to 5pm M-F

Job Responsibilities

• The Inside Sales Representative will provide a high-level of customer service and support with an established customer base to include Program Management of key strategic accounts, providing exceptional service to maintaining and increasing sales of these accounts
• The Inside Sales Representative will demonstrate a particular focus on program/customer management.
• Handle a high volume of customer interaction
• Superior Excel, PowerPoint skills
• High volume of customer quotes price & delivery by phones, fax, or email
• Manage all aspects of order entry, stock management, and purchase requirements for key customers
• Daily status and review of Key accounts orders, stocking levels, and re-order points
• Assist company AES's LA management in forecasting revenue and GP of accounts
• Determining correct material based on customer requirements
• Obtaining quotes from vendors for material and outside processing
• Sales Order & Purchase order entry
• Assume responsibility of key house accounts
• Coordination with Outside Sales and Management; information & feedback
• Follow-up and communication with customers; status & delivery
• Initiate & follow-up on customer returns and problems (credits & complaints)
• Maintains paper and digital records/files for the respective department.
• Periodically visits with customer to establish better business relationship

Skill/Knowledge

• High school diploma or GED from an accredited institution
• Minimum 2 years of experience in an inside sales and/or customer service environment
• College degree from an accredited institution
• Previous experience working in fast-paced metals, distribution, or manufacturing environment
• Knowledge and experience working with SAP desired
• Proficient in Microsoft Office applications, intranet, and internet usage

HA01

Pay: $24.00 - $25.00 per hour

Work Location: In person