City of Waco, TX - Chief Information Officer

About the position

The City of Waco is seeking a collaborative, forward-thinking, and approachable technology leader to serve as its next Chief Information Officer (CIO). This executive will be responsible for modernizing systems, strengthening cybersecurity, and building strong partnerships across the organization. The CIO will play a critical role in preparing the City for future growth and evolving technology demands, serving as the principal technology advisor. The Information Technology Department supports the City of Waco with enterprise-wide technology leadership, infrastructure management, cybersecurity oversight, GIS services, business application support, telecommunications, and customer support services.

Responsibilities

• Lead strategic technology planning and modernization initiatives
• Direct enterprise IT operations, cybersecurity, GIS, and applications management
• Evaluate and optimize current systems, processes, and infrastructure
• Support software implementation and organizational technology integration
• Build collaborative relationships across departments while leading innovation efforts

Requirements

• Bachelor’s degree in Business or Public Administration, Computer Science, Information Technology, or a related field
• Six years of current IT project management, network administration, and technical support experience; or an equivalent combination of education and experience
• Valid Texas Driver’s License
• Demonstrated ability to lead enterprise technology operations in a complex organization

Nice-to-haves

• Experience in municipal government or public sector technology leadership
• Experience with ERP systems, enterprise software implementation, and systems integration
• GIS experience and familiarity with public safety technologies
• Microsoft, Cisco, Oracle, or other professional IT certifications upon hire
• Advanced leadership, strategic planning, and organizational change management experience