Luxury Sales Specialist

To drive conversions and deliver exceptional service, the full-time Luxury Sales Specialist will build and nurture relationships with travel partners, guiding them through the booking process for Uniworld River Cruises while working remotely and maintaining high performance in a fast-paced environment.Key ResponsibilitiesProvide information to travel partners to promote products and secure reservations, ensuring accuracy in sales transactionsManage incoming calls related to client pre-departure inquiries and respond to travel agents and guests' needs in a timely mannerLeverage customer service and sales skills to maximize sales opportunities and maintain KPIs in a high-volume inbound call centerRequired QualificationsAt least two years of travel industry or call center experience in a sales capacityAbility to handle customer calls in Spanish is a plusExperience with Salesforce or training in consultative sales preferredSpecialized knowledge about the regions visited or about cruising is advantageousAvailability to work standard hours on Pacific Time, including 1-2 Saturdays a month