Director of Risk and Safety

Director of Risk & Safety

Waco Surf – Waco, Texas

Position Summary

The Director of Risk & Safety is responsible for developing, implementing, and continuously improving Waco Surf’s comprehensive risk management, safety, emergency preparedness, and loss prevention programs. This leader will ensure a safe environment for guests, employees, contractors, and partners while supporting exceptional guest experiences across surf operations, water attractions, hospitality venues, events, and recreational activities.

The Director of Risk & Safety serves as a strategic partner to executive leadership, balancing operational excellence, regulatory compliance, guest satisfaction, and business objectives through proactive risk assessment and safety leadership.

Qualifications Required

• Demonstrated experience developing and implementing enterprise-wide safety programs.
• Minimum 4 years of direct experience managing aquatic safety programs and lifeguard operations in a waterpark, surf park, aquatic center, or similar high-volume aquatic environment.
• Demonstrate experience overseeing lifeguard staffing, surveillance systems, rescue readiness, emergency action plans, and aquatic risk mitigation programs.
• Current CPR/AED and First Aid certification or ability to obtain upon hire.
• Ability to work on flexible schedules, including weekends, holidays, and special events.

Preferred Qualifications

• Current or previous StarGuard ELITE Level 2 Instructor Certification.
• Experience serving as an Aquatics Director, Waterpark Operations Manager, Safety Manager, Risk Manager, or similar leadership role.
• Experience managing risk and safety programs for surf lagoons, wave-generating systems, adventure attractions, or destination recreation facilities.
• Experience working with insurance carriers, claims management, and regulatory agencies.
• Instructor-level certifications in lifeguarding, emergency response, or aquatic safety training.