Ops & Maintenance Coordinator

Company Description

Campus Realtors is Waco's leading student-housing management company, specializing in off-campus rentals for Baylor University students and their families. Based near Baylor's campus, we manage 170+ properties and 500+ units across the Baylor market — single-family homes, duplexes, and multifamily communities — serving students, parents, and property owners who expect a responsive, professional experience. We are in an active growth phase, and building the team to support it.

Role Description

This is a full-time, on-site position based in Waco, TX for an Operations & Maintenance Coordinator. In this role, the Coordinator owns our work order board, vendor relationships, and property turn coordination across a scattered-site portfolio of 170+ properties. Responsibilities include daily triage and dispatch of maintenance requests, vendor scheduling and follow-up, collection of bids and owner approval documentation, professional communication with tenants and property owners, and management of our summer turn calendar — a high-volume period in which 200+ leases expire between May and August. The role works closely with the Property Operations Manager and reports to the President.

Qualifications

Strong organizational skills and a proven system for managing high-volume open-item queues (50–100+ simultaneous items)

Experience coordinating vendors, contractors, or service technicians across multiple concurrent projects

Professional written and verbal communication — comfortable updating property owners and tenants clearly and on-brand

Ability to hold vendors accountable, manage scheduling conflicts, and follow up persistently without damaging relationships

Comfort working in a fast-paced, small-team environment where urgency and ownership are expected

Proficiency with property management or work order software (AppFolio experience a plus; not required)

Experience in property management, facilities coordination, construction administration, or a related field preferred

• Baylor University ties or familiarity with the Waco student-housing market are a plus, not a requirement