Inside Sales Rep

Inside Sales Representative manages key customer accounts, quotations, order processing, inventory coordination, and account support to maintain and grow sales within an established customer base.

Job Requirements

• High school diploma or GED from an accredited institution
• Minimum 2 years of experience in an inside sales and/or customer service environment
• Proficiency in Microsoft Office applications, intranet, and internet usage
• Advanced Excel and PowerPoint skills
• Experience handling a high volume of customer interactions
• Experience preparing customer quotes for price and delivery by phone, fax, or email
• Experience managing order entry, stock management, and purchase requirements for customer accounts
• Experience maintaining paper and digital department records and files

Preferred Skills

• College degree from an accredited institution
• Experience working in a fast-paced metals, distribution, or manufacturing environment
• Knowledge of SAP
• Experience with program management of key strategic accounts
• Experience coordinating with outside sales and management
• Experience obtaining vendor quotes for material and outside processing
• Experience with sales order and purchase order entry
• Experience supporting forecasting for revenue and gross profit

Job Responsibilities

• Provide support to an established customer base, including program management of key strategic accounts
• Manage a high volume of customer interactions
• Prepare customer quotes for price and delivery by phone, fax, or email
• Manage all aspects of order entry, stock management, and purchase requirements for key customers
• Review daily status of key account orders, stocking levels, and reorder points
• Assist with forecasting revenue and gross profit for customer accounts
• Determine correct material based on customer requirements
• Obtain quotes from vendors for material and outside processing
• Enter sales orders and purchase orders
• Assume responsibility for key house accounts
• Coordinate with outside sales and management to share information and feedback
• Follow up and communicate with customers regarding order status and delivery
• Initiate and follow up on customer returns, credits, complaints, and other account issues
• Maintain paper and digital records and files for the department
• Periodically visit customers to support account management and business development

Pay Details: $20.00 to $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.