Sales and Customer Service Agent

Premier Marketing Solutions, Inc., a sales and business consulting firm, is hiring for a Sales and Customer Service Agent in Waco to support our AT&T services. This Sales and Customer Service Agent role is perfect for individuals who combine technical knowledge with exceptional communication skills to guide customers through AT&T's wireless, internet, and cell phone solutions.

As a Sales and Customer Service Agent, you will leverage AT&T's comprehensive product knowledge to address inquiries, troubleshoot service issues, and maintain service records. The Sales and Customer Service Agent navigates multiple account management systems simultaneously to update customer profiles, schedule service appointments, and document technical issues for resolution.