Assistant Manager/Shift Managers

We are looking for an Assistant Manager and Shift Managers to oversee all store operations, including welcoming and serving customers. ASM/SM responsibilities include delegating tasks to staff and maintaining proper inventory levels of products. If you have excellent organizational and team management skills and experience in the food industry, we’d like to meet you. Ultimately, you will help us create a memorable experience for our guests and increase our profitability.

Responsibilities

• Delegate tasks to staff and supervise their performance
• Maintain a fully-stocked inventory
• Assist with inventories, writing schedules
• Help staff resolve on-the-job challenges
• Balance the cash register at the end of the shift
• Ensure customer satisfaction and gracefully handle any complaints
• Open or close the store (when responsible for the first or last shift)
• Inform the next Shift Manager about pending tasks
• Assist in training Sales Associates
• Scoop and Bake Cookies
• Decorate Cookie Cakes

Skills

• Proven experience as a Assistant Manager or relevant role in a restaurant
• Good knowledge of restaurant operations
• Availability to work different shifts, including weekends
• Basic knowledge of bookkeeping procedures
• A customer service approach with the ability to manage complaints with professionalism
• Excellent organizational skills
• Team management abilities

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person