Customer Service Reps

Palm Harbor Homes

Responsibilities

  • Represents the company through telephone contact by answering calls, assisting customers with warranty issues and helping retailers to improve delivery service
  • Perform a variety of administrative tasks as needed
  • Provides customers and coworkers with a remarkable experience
  • Demonstrate a good work ethic based on principles of honesty and integrity
  • Maintain office files are accurate
  • Performs various other job duties as assigned and needed

Qualifications

  • 1 - 2 years’ experience in customer service
  • High School Diploma or equivalent
  • Ability to multi-task in a fast paced environment
  • Ability to prioritize tasks and self-management
  • Effective planning and organization skills
  • Experience with MS Word, MS Excel, computer knowledge
  • Excellent listening skills and be able to offer solutions to unique situations
  • Attention to detail and self-management
  • Consistently provide excellence in Customer Service
  • Strong communication skills, patience and phone skills
  • Empathetic outlook and the ability to work on a team
  • Maintain a good attendance record

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