Customer Care Advisor

Starbucks

Job Summary for Customer Care Advisor

This position is critical to Starbucks' success as it entails providing exceptional customer service to all customers. The job involves creating a Starbucks Experience by delivering quick and efficient service, superior beverages and products, and maintaining a clean and cozy store environment. The incumbent must embody Starbucks' guiding principles.

Responsibilities for Customer Care Advisor

  • Additionally, Starbucks provides a mobile ordering and pickup service for customers who prefer to order ahead and avoid waiting in line.
  • Greet your guests with a hospitable manner and establish their needs and preferences.
  • Maintaining sanitation and tidiness of the work area, utensils, and equipment is vital.
  • Keep your business ahead of the competition by gathering valuable customer feedback and relaying it to management regularly.

Benefits for Customer Care Advisor

  • Starbucks is known for its competitive salary model, which ensures that most employees earn wages that go beyond the standard minimum wage thresholds.
  • Qualified employees are eligible for a comprehensive healthcare package that includes medical, dental, and vision insurance
  • Employees earn paid vacation time based on their tenure and the number of hours worked during their employment

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